US2, Inc. is seeking an Operations Manager to support our team
You’ll have the opportunity to be part of an organization that is passionate about supporting agencies in becoming equitable and inclusive environments.
We are a phenomenal place to work because we truly impact change and we SEE people for who they are and what they bring to the team. We enact change on a daily basis – for both ourselves, our clients, and society. During a time of social unrest, join our organization to be a part of the CHANGE you wish to see in the world!
This is a full-time virtual position with generous benefits available. In-person opportunities and travel are also available on an as-needed basis.
You will support the team with execution in both organizational/process-based tasks and oversight. You’ll need an understanding of business strategy, operations, and a commitment to a mission-driven business framework. You also need to be well-organized, timely, detail-oriented, and able to multi-task, when needed.
Responsibilities:
- Promote our business vision with a benefit framework that links adoption of policy to successful business outcomes
- Employ a structured management methodology to facilitate and promote commitment to adapt to the processes; tailor this methodology to be culturally appropriate for the organization
- Identify pitfalls and potential points of challenge or change aversion, and develop counterstrategies to mitigate or minimize potential issues
- Create communications strategies and plans to ensure all employees are fully aware of organizational policies and procedures
- Assess developmental needs to drive the business initiatives from a missiondriven focus
- Collaborate with team members while monitoring and managing their work
- Develop and maintain relationships with the team to establish priorities, consult on initiatives, provide status reports, and drive alignment
- Aggregate and synthesize information with the ability to clearly and effectively communicate to broader team
- Serve as the analytics point-person on projects, applying logical and creative thinking to drive fact-based insights and recommendations
- Serve as point of contact for all technology platforms housing our CRM, PM, and Client Portal systems
- Participate in developing programmatic goals and systems
- Demonstrate strong leadership and influence management skills
Requirements:
- 1-2 years’ experience within organizational development, change management, business, or related field preferred
- Proven experience in the virtual work environment
- Excellent knowledge and aptitude of MS Office Suite (including Teams) and online platforms (SuiteDash preferred)
- Experience with EOS (Entrepreneurial Operating System) Implementation (preferred)
- Exemplary planning and time management skills; Ability to multitask and prioritize daily workload while meeting deadlines
- Must be able to work independently in a fast-paced environment; Self-starter mindset with the ability to ‘manage up’
- Working knowledge of industry-standard project management methodologies and project life cycles
- High degree of accuracy and attention to detail
- Experience using a CRM (Customer Relation Management) system
- Ability to think big picture and connect various data points to help formulate a conclusive opinion on subject matter
- Strategic mindset and highly analytical thinker with sound business judgment
- High level of verbal and written communications skills
- Professional presence through both phone and email communication
- Ability to be flexible during company growth
- Ability to be flexible during company growth
- Discretion and confidentiality
- Must be over the age of 18 and legally entitled to work in the United States
